Who Uses OTRR?
File Uploaders
Responsible for:
- Uploading personnel files within 30 days of separation
- Responding to record requests from investigators
Background Investigators
Responsible for:
- Requesting licensee files from prior agencies
- Reviewing documents within the secure 14‑day access window
Chief Administrators / Delegates
Responsible for:
- Assigning file uploaders and investigators via the new Assignment Status Manager in TCLEDDS starting May 18
- Ensuring compliance with statutory deadlines and obligations
Accessing OTRR
Users will log in through the TCOLE Login Hub—the same method currently used for TCLEDDS and MyTCOLE. OTRR access does not require TCLEDDS access. Existing TSS users will not automatically transfer; new assignments must be made.
PID Requirement
All users must have a personal identification (PID) and be associated in TCLEDDS as licensed or non‑licensed staff.
License Allocation Per Agency
- 500+ officers: 10 users
- 100–499 officers: 5 users
- 0–99 officers: 2 users
- Academies: 2 users